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Certification, Tools

PMBOK – Quality Management – ITTO

Quality Management:
Inputs Tools & techniques Outputs
Plan Quality (Planning) Scope Baseline Cost-Benefit Analysis Quality Management Plan
Stakeholder Register Cost of Quality (COQ) Quality Metrics
Cost Performance Baseline Control Charts Quality Checklists
Schedule Baseline Benchmarking Process Improvement Plan
Risk Register Design of Experiments Project Document Updates
Enterprise Environmental Factors Statistical Sampling
Organizational Process Assets Flow Charting
Inputs Tools & techniques Outputs
Perform Quality Assurance (Executing) Project Management Plan Inspection Change Requests
Quality Metrics Cost of quality Organizational Process Assets updates
Work Performance Information (WPI) Cost-benefit analysis Project Management Plan Updates
Quality Control Measurements Control charts Project Document Updates
Benchmarking
Design of experiments
Statistical sampling
Flowcharting
Proprietary quality management methodologies
Additional quality planning tools
Plan Quality and Perform QC tools
Quality audits
Process analysis
Cause and effect diagrams
Histogram
Pareto chart
Inputs Tools & techniques Outputs
Perform Quality Control (MAC) Project Management Plan Inspection Quality Control Measurements
Quality Metrics Cause and effect diagrams Validates Changes
Quality Checklists Control charts Validated Deliverables
Work Performance Measurements Flowcharting Organizational Process Assets updates
Approved Change Requests Histogram Change Requests
Deliverables Pareto chart Project Management Plan Updates
Organizational Process Assets Run Charts Project Document Updates
Scatter Diagram
Statistical sampling
Approved Change Requests Review
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Related posts:

  1. PMBOK – Integration Management – ITTO
  2. PMBOK – Cost Management – ITTO
  3. PMBOK – Time Management – ITTO
  4. PMBOK – Quality Management
  5. PMBOK – Communications Management

About Rod Hutchings, PMP, CPPD, SCPM, MAppSc

Mr Rod Hutchings is an Executive Project Manager for IBM Global Technology Services (GTS) Strategic Outsourcing. His numerous professional recognitions include IBM’s prestigious, global “2009 Services Delivery Quality Excellence Award” for his program delivery success. Mr. Hutchings is certified as a Practising Project Director (CPPD) and Project Management Assessor by the Australian Institute of Project Management (AIPM). He is certified as a Project Management Professional (PMP) by the Project Management Institute (PMI). He is certified as a Stanford Certified Project Manager by the Stanford University. He is the project management competency leader of IBM Australia’s Registered Training Organisation (RTO), that is authorized to assess and issue AQF qualifications to the Advanced Diploma in Project Management Level - AQL6 - Program Management Level. The views expressed at projectmanagement.net.au are those of the author and not that of IBM. This website is not operated or associated in any way with IBM which does not accept responsibility for any views expressed or for any loss or damage occasioned by users of the site.

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